Google is a multinational technology company that specializes in Internet-related services and products, including online advertising technologies, search, cloud computing, software, and hardware.
Google is known for its search engine, which is the most widely used in the world, as well as its suite of productivity tools, such as Gmail, Google Drive, and Google Docs.
Through a design sprint, the Google Opus team was able to define a clear vision and developed a brief outlining the goals, logistics, team, and schedule to transform business processes and software systems with the new Opus product suite.
The goal of the sprint was to find innovative ways to improve reliability, accuracy, and speed in meeting teamwork order goals and boost overall happiness and productivity for operation teams.
Rootstrap researched existing Opus requirements, personas, and data center software tools before the sprint and then used lightning talks to understand existing tools' product goals and design evolution.
They also identified the path of each persona from start to end goal and provided ideas for reducing friction and improving the user experience by mapping out all main persona user journeys.
