How Rootstrap Helped Globalization Partners achieve a 95% client satisfaction rate with mission critical software

  • clients

    Globalization Partners

  • duration

    Ongoing

  • team

    1 CTO

    1 Scrum Master

    5 Developers

the client

Globalization Partners

Globalization Partners helps companies engage and manage a global workforce without legal complexities and unpredictable costs. Their mission of helping companies to scale globally by laying down the framework in alternative regions and markets was a reflection of our own work helping clients to scale their growth.

A multiple-year Inc 5000 honoree, their clients include General Dynamics, iRobot, Moz and Yelp, spanning industries of Legal, Private Equity, Venture Capital, Transaction Advisory, Payroll/HR among others.

our objectives

01

Reduce Friction in Efforts to Scale

When companies are facing rapid growth, difficulties and opportunities arise in different channels, from the technical to the operational. A strong engineering component can help with cross-functional issues in scale, and this project was a prime example.

02

Accelerate App Development Process

Globalization Partners had to move faster to execute its expansion plans. They never had a remote team before, and they had many concerns, from data security to organization to working together with their internal team.

Globalization Partners primary service
needed smoother application and
management through software.

solutions

Better access to technology for your customers

We operated as their cloud-based CTO by taking on all technical aspects of the business, allowing them to improve their services, give their customers better access to technology, and align their tech capabilities with their already impressive achievements and clout.

Beyond the technical strategy, we executed a paradigm shift to help the platform scale effectively where previously it was incapable, with APIs and the introduction of React.JS allowing automated tests to be run, without disrupting their existing business.

    Our efficiency and experience in managing engineering efforts delivered substantial development savings to Globalization Partners, without limitations of functionality or scope in their platform.

    result

    This enabled them to acheive their aggressive revenue goals in 2019 of $0.5bn, courtesy of 100 new clients a quarter using the software we built, along with a $150M investment raise.

    Our development efforts have continued to support Globalization Partners’
    meteoric rise, while continuing to deliver a stellar user experience reflected in their 95% client satisfaction rate.